Privacy Policy

Effective Date: May 01, 2025

Last Updated: May 01, 2025

💻DevicesDesk (“we,” “our,” or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

Information You Provide Directly:

• Name, email address, phone number
• Device/system information
• Business name
• Support session details

Automatically Collected

• IP address, browser type, visit time

2. How We Use Your Information

• Deliver and manage IT support services
• Communicate service updates
• Improve performance and security

3. Remote Support and Zoom

We use Zoom for support sessions. Zoom's Privacy Policy applies to its use. Sessions are not recorded unless agreed upon in writing.

4. Information Sharing

We do not sell or rent personal data. Limited sharing may occur with trusted service providers or to comply with the law.

5. Data Retention

Data is retained only as needed for support and legal compliance, then securely deleted or anonymized.

6. Your Choices

You may request access, correction, or deletion of your personal data by contacting us at devicesdesk.com.

7. Security

We use reasonable safeguards to protect data, but no method is 100% secure.

8. Third-Party Services

We are not responsible for privacy practices of third-party sites or tools linked from our services.

9. Children's Privacy

Our services are not intended for children under 13. We delete such data if discovered.

10. Changes to This Policy

We may update this policy. Changes will be posted here with the updated date.

11. Contact Us