Terms and Conditions

Effective Date: May 01, 2025

These Terms and Conditions ("Terms") govern your use of the IT support services provided by 💻DevicesDesk ("we", "our", or "us"). By using our website or services, you agree to be bound by these Terms.

1. Services

💻DevicesDesk provides remote IT support services to individuals and small businesses. Support is delivered online via video conferencing platforms, primarily Zoom.

2. User Responsibilities

• You agree to provide accurate and complete information for support sessions.
• You are responsible for the security of your devices and data before, during, and after sessions.
• You agree not to use our services for illegal or unauthorized purposes.

3. Payment and Refunds

Fees for services are due as outlined at the time of booking. All payments are final unless a refund is explicitly offered under a service-level issue.

4. Remote Access

You may be asked to grant remote access to your computer or systems. By doing so, you consent to us accessing, diagnosing, and troubleshooting your system within agreed boundaries. We will not access your files or data unless necessary and with your consent.

5. Limitation of Liability

PC Systems is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to data loss, downtime, or system damage. All services are provided “as is” without warranties of any kind.

6. Third-Party Tools

We may use third-party services (e.g., Zoom) to deliver support. You acknowledge and agree to be bound by their terms and policies.

7. Account Termination

We reserve the right to terminate or refuse service to anyone for violations of these Terms or misuse of our services.

8. Modifications

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes your acceptance of those changes.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and International community at large.

10. Contact Us

If you have questions about these Terms, please contact us at:

💻DevicesDesk
Website: devicesdesk.com